We are a virtual bookkeeping and accounting firm serving a diverse clientele from Real Estate Investors to Independent Contractors and Small to Mid-size Business Owners throughout the U.S. and Canada.
Our mission is to provide you with an ongoing awareness of your ever-changing financial information to empower you to stay in control of your business.
Our People
We have a team of experienced professionals, accountants and bookkeepers with outstanding backgrounds. We are a member of the American Institute of Professional Bookkeepers (AIPB) and are Certified QuickBooks ProAdvisors.
Above and beyond technical competence, dedication to accuracy is at the core of our team approach to performing our tasks. For example, the work of a Document Specialist who scans, files electronically, and tracks documents is checked by another team member. The work of a Bookkeeper is checked by an Accountant. This “checks and balances” approach makes us different from other firms, where a single person works on a client’s books with no oversight.
In addition, our friendly, knowledgeable staff are experts in the use of technology to benefit you in running your business more efficiently and profitably.
Our Technology
At e-Accounting Plus, we combine our people’s passion with innovation to consistently meet and exceed your expectations. Unlike most traditional bookkeepers, we use high-speed scanners and dual screen monitors allowing us to work on your account with maximum efficiency. This translates to faster and better results, which saves you time and money on your bookkeeping and accounting cost.
To your advantage, we also offer the e-Dashboard solution – a state-of-the-art software that allows you to remotely access your QuickBooks files and financial documents in one place at anytime and anywhere you have an internet connection. Featuring multi-layered security, a friendly interface, and built-in Electronic Document Storage and Retrieval (DSR) system, the e-Dashboard offers an easy, secure, and paperless access to your financial information.
Our Guarantee
Customer Service Mission Statement
To provide our clients with an optimal level of service, with the purpose of delivering accurate and timely financial information and proactive assistance to business owners and managers for making informed business decisions that allow them to run their companies more efficiently and profitably.
Customer Service Standards
At e-AccountingPlus, our Customer Service Mission Statement oversees the way we service our clients. It emphasizes our desire to work for our clients and gives us direction when we make service-related decisions.
Respect
Our staff is educated in the customer service standards of e-AccountingPlus and will display a friendly demeanor, and will be knowledgeable, professional and courteous when interacting with our clients and handling their business transactions.
Communication
Out staff is dedicated to proactive client communication. Client messages will be followed up within one business day from receipt, and all special requests and services completed for a client will be followed up with a confirmation email or phone call from our staff.
Consistency
In a commitment to provide accurate information to our clients, e-Accounting Plus regularly reviews our accounting system and procedures for client accounts. e-Accounting Plus will always abide by Generally Accepted Accounting Principles (GAAP).
Concern
e-AccountingPlus seeks fair and prompt solutions when handling client problems and questions. If a mistake is made, e-AccountingPlus will take all actions, in a professional and timely manner, to fix the error and repay the client for costs incurred. Our staff will also provide consistent communication until a problem
is rectified or a solution is reached.
Confidentiality
All information e-AccountingPlus holds regarding the personal or business affairs of our clients will be held in strict confidence, except with express written consent, or as may be required by law.
